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Sunday, March 2, 2008

VHS Tapes Degrade Within Twn Years - How to Affordably Transfer VHS Cassette Tapes to DVDs

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Frequently Asked Questions and How to Order - Quick Answers to Common Questions

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Please read the frequently asked questions regarding VHS to DVD conversion before placing your order. The easy to follow order form and link to bulk transfer VHS tapes (free shipping, fill-the-box service) is located below.

If you have any questions, please use our 24/.7 Live Support help desk.

How many VHS tapes fit in your prepaid fill the box option?

What are the specifics of the prepaid fill the box option?

Can you make a DVD of a VHS video movie I have bought at a store?

Can recorded DVDs be played in my DVD player?

What video tapes formats can you convert to DVD?

Can you convert PAL videos to NTSC video?

If I have more than 14 VHS tapes, can I reshape the box so they fit?

I am worried about the quality of output movie. Does conversion from VHS to DVD degrade the quality?

Why is there a limit of 2 hours per disc? Can you transfer longer video tapes?

What happens if my tapes are to bad to copy onto a DVD?

Will my DVD be playable in other world regions?

Will my DVD be copy - protected?

Do you view your customer's home movies?

Do you keep a any copy of your customer's video?

What happens if my order is delayed during mailing and how about guarantees?

My question is not answered here. Where can I obtain more information?

How many VHS tapes fit in your prepaid fill the box option?
You should be able to fit up to 14 standard VHS tapes in the box for $249.95. Once you place the
order, we will ship you the prepaid shipping box to fill. Simply drop it off at your local USPS location for delivery.

How long do VHS Tapes Last?
Did you know that VHS tapes degrade after just a few years. This means that you must get your cassettes converted to digital before your home movies disintegrate.


What are the specifics of the prepaid fill the box option?
For $249.95, we will ship you a box for you to fill with your standard VHS tapes to transfer to DVD. We will ONLY accept standard size VHS tapes for this service. No mini VHS, 8mm, BetaMax or any other type of video cassette is valid with this option. Any video included in the box that is not a standard VHS tape will be returned with your order without transfer and no credit will be issued. If organized properly, you should be able to fit up to 14 standard VHS tapes in the box. Once packed, simply drop off the box at your local USPS location for delivery. When your order is complete, the DVDs and VHS tapes will be shipped back to you. We do not, nor will not, dispose of your old VHS tapes.


Can you make a DVD of a VHS video movie I have bought at a store?
Due to copyright laws, we cannot transfer any movie that is copyrighted including commercial movies, concerts, sports events, TV broadcasts without written permission from the owner of the copyright. While under "fair use" regulations, you yourself are allowed to make backup copies, we cannot offer this service as a business charging money for our service. It is illegal for us to do so. Before having ScanMyPhotos.com transfer your VHS tape to DVD, you agree to indemnify our company of all copyright restrictions. You agree not to have us violate any copyright laws. Your personal movies that are not copyrighted are ok, but if you have anything, from TV shows, theatrical movies, or anything that you do not own the rights to make sure not to send it to us. We are serious and honor all copyright laws.


Can recorded DVDs be played in my DVD player?
Most DVD players can play DVD-Rs. While nearly most new models can play recorded DVDs, we ask that you please check your player's specifications before placing an order. We do not offer refunds because your DVD player does not play recorded DVDs.


What video tapes formats can you convert to DVD?
We accept standard VHS, mini VHS and VHS-C
NTSC format tapes.

Can you convert PAL videos to NTSC video?
No, we can only accept standard VHS, mini VHS and VHS-C
NTSC tapes for transfer to DVD. We can only transfer standard VHS tapes that are converted and digitally recorded on a DVD disc that is NTSC standard, which is the format recognized within the U.S.

If I have more than 14 VHS tapes, can I reshape the box so they fit?
No. You can send us any quantity of VHS tapes in each prepaid fill-the-box that will fit, up to 14 standard VHS tapes (no mini-tapes, etc). However, if you have more than 14 VHS tapes, please order additional boxes. The provided USPS Priority mail Flat-rate box cannot be enlarged or reconstructed and it must easily close without any bulges.


I am worried about the quality of output movie. Does conversion from VHS to DVD degrade the quality?
Unlike video duplication of the past, digitizing your VHS movies to DVD can improve the quality of the picture. While this is not a dramatic improvement, nor do we offer any additional movie cleaning, the process of converting analog to digital format does bring some noise filtering. As with anything though, the higher the quality of the original, the better the quality of the conversion.


Why is there a limit of 2 hours per disc? Can you transfer longer video tapes?
While it is possible to fit more than 2 hours of video on a DVD, we do not produce such discs because of quality degradation. In order to fit more data on a DVD-R more compression is required. MPEG2 compression used in DVDs is lossy: the more you compress the lower quality you get. We can transfer longer tapes to DVD but we do not advise it and the quality of the transfer will suffer the longer the tape.


What happens if my tapes are to bad to copy onto a DVD?

Please review your tapes prior to sending, as we do charge for he service whether the quality of the tape is good or not. If we are unable to view, play or copy your tape, you are still charged for the service.

Will my DVD be playable in other world region?
No, we only produce NTSC region-free DVDs which means they will only be playable in countries that support NTSC .

Will my DVD be copy - protected?
DVDs we record are not copy - protected.


Do you view your customer's home movies?
Your videos are private and we don't view videos sent to us, however we do have to view the beginning to ensure that it is not a copyrighted video to comply with Federal Copyright law and we'll randomly spot check the final DVD for quality assurance purposes.


Do you keep a any copy of your customer's video?
After transferring video data successfully we erase the information and we don't keep any video copies of our customer's.


What happens if my order is delayed during mailing and how about guarantees?
Upon receipt at ScanMyPhotos.com, your VHS tapes are digitally transferred to DVD. Your original VHS tape and the new DVD disc will be returned together. When shipping your own box, or ordering our prepaid, fill-the-box VHS Tape service, we recommend that upon receipt that you add other USPS Priority mail tracking and confirmation products and services – click here. However, please note, understand and recognize that by mailing us any items, we cannot and do not warrantee or guarantee delivery by third-party couriers. IN THE UNLIKELY EVENT THAT YOUR ORDER IS MISPLACED, DELAYED, LOST OR DAMAGED, YOU AGREE THAT SCANMYPHOTOS.COM AND 30 MINUTE PHOTOS ETC. AND ALL AFFILIATES ARE NOT LIABLE AND THERE WILL BE NO COMPENSATION OR PAYMENT OF ANY KIND. We assume no responsibility for any loss and/or damage to client's materials while it is transported by the mail, courier or transport companies, nor any liability, for damage, loss, delay or irregularity to person or property in connection with any service advertised herein or by services provided by third parties over which ScanMyPhotos.com and 30 Minute Photos Etc. has no control.


My question is not answered above, where can I obtain more information?
Please contact us on
Live Support, email or via phone at 949-474-7654

After reading and understanding the FAQs please click on the option you would like to order:


1) Click here to download the individual VHS tape transfer order form

2) Click here to order your prepaid fill-the-box VHS service online right now

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